Q: I currently source products through domestic product suppliers and Importers for large projects. Why should I consider Camsing Global as partner for these projects? A: Most domestic suppliers or Importers have a warehouse full of standard products and focus on a certain product category such as bags or key chains. They do importing as a "value added" service and tend to take on projects with little or no experience in that product category and design or sourcing custom products. Do you really want to go to a supplier that only purchases the same products over and over again?? And rely on them for coming up with a new product? Camsing Global’s sole business since 1993 has been to source, design and manufacture products in China. We do not have the overhead of most domestic suppliers nor do we focus on a particular category. Camsing Global has over a decade of experience in just about every product category.
Q: I've worked with import agents and factories in the past. How is Camsing Global different? A: The primary difference is where and how we work. Camsing Global is truly a global manufacturing company. We own and operate our own factories and have thousands of people in China, Bangladesh, and India working for you. In our US and Eurpoe offices you'll find a sales team made up of ex-distributor account executives, a bi-lingual support staff that clearly recognize the dynamics of the business and a logistical team. We have Company employees involved at every step to manage China port delivery, customs clearance, tariff classification, port availability, and domestic delivery. With being completely vertical, we are able to manage and ensure the whole process.
Q: How does Camsing Global ensure efficient pricing? A: We pride ourselves on our ability to provide factory-direct pricing through direct factory business. You are able to see a significant savings over other factories, domestic suppliers, Hong Kong agents, and Asia trading companies. We do not have the overhead of most domestic suppliers. We are able to give you low pricing, but we control the whole supply chain and manage the economics of the sale.
Q: What is Camsing Global experience with very tight timeframes? A: We've actually delivered projects from China to the U.S. in less than 4 Days. Depending on the quantity, the following timeframes are to be expected to West Coast Warehouse:
Existing items: - 30 days via air
- 60 days via ocean
Custom Projects (including tooling):
Q: What is Camsing Global’s experience with very large projects? A: Our Bain of existence is managing large contract manufacturing projects. A number of client projects have exceeded 2,000,000 pieces, many have exceeded 500,000 pieces, and most are over 50,000 pieces.
Q: How does Camsing Global communicate project details to clients? A: At Camsing you are set up with 2 account reps, one in Asia and one locally. Our contacts are account executives who understands the demands of the industry from both a distributor and end-user perspective. Many of our Staff importered before they Joined Camsing, and over there tenure, has come to learn every facet of the business. We maintain timelines for all projects that include a complete detailing of materials, decoration specifications, task dependencies, deadline dates, and ship dates. These timelines are provided to clients at the start of each project, and reviewed and amended weekly with you by your account rep. Starting the second quarter 09, you will be able to see every step of the production process online, and real time.
Q: My client requires full project inspection and special factory auditing for human rights standards. How does Camsing Global handle this? A: We have the ability to inspect client projects not only through our offices, but also through independent inspection services such as STR, ACTS and SGS. Third party inspection of factory labor and human rights standards can also be audited with full inspection reports furnished to your clients. We are a true Chinese company, so there is nothing to hide, we believe in complete transparency, so you can feel comfortable through the whole process.
Q: What if my client is less than satisfied with the end results of their project? A: We are unlike other companies, because we are an asian business based on western vision. We give you a 100% Guarantee and stand behind the manufacturing capabilities of our factories and products, upon inspection and agreement of claim, full replacement costs, including shipping.
Q: What is Camsing Global's sample policy? A: We are happy to provide samples to help you present to your clients and end-users. If the sample is basic, and we already have the resource to make it, we usually will not charge you, however we do require you to give us your shipping account number. Exact Custom Samples from proposed manufacturing factories normally take 10-14 days for delivery and usually require set up charges. However A FULL REFUND of this deposit is available upon placement of a project purchase order.
Q: What are Camsing Global's terms of business? A: For your first three projects, a 50% deposit is required with a balance due upon delivery or LC at site. We also understand there are certain circumstances and welcome discussions regarding business terms in order to accommodate your needs.
Q: How quickly can Camsing Global get pricing for my project? A: Existing items: - Pre-negotiated (factory) pricing: 1 day
- Fully negotiated pricing: 2 days
Custom Projects (depending on scope): - Pre-negotiated (factory) pricing: 2-3 days
Fully negotiated pricing: 4-5 days
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